Returns:

You must contact our customer service or technical support department to receive an RMA number prior to shipping back any merchandise. You must write your RMA number on the outside of the box that you are shipping back to us. Our Receiving Department will refuse ALL packages that are not accompanied by an RMA Number.

Return/Exchange Process:
Please read all terms listed below before beginning process.
1) Contact us at 1-888-GS GAUGE to set up the exchange and receive an RMA Number.
2) Ship the product(s), including visible RMA Number to:

RMA NUMBER
GlowShift Gauges
154 Cooper Rd Ste: 502
West Berlin, NJ 08091

3) When package is received it will be checked in and completed.

1. NO RETURNS ARE ACCEPTED beyond 30 days from receiving order.
2. All sales are Final 30 days after receiving your product. You must call and inform us of any issues you are having with your merchandise prior to the 30th day, with the exception of holiday gifts, for which you must contact us before January 1st. Holiday gift returns are only eligible for orders placed from November 14th to December 25th.
3. All merchandise being returned for a refund must be in brand new condition, in its original packaging with all included accessories.
4. Missing accessories and/or damaged packaging will result in a reduced credit amount by the actual replacement cost of those items.
5. Shipping charges are not refundable unless the return is due to our error.
6. The customer is responsible for all shipping and insurance to our warehouse. We are not responsible for any returned items that are lost during shipping.
7. Your refund will be in the form of your original payment and can take 7 to 10 days to process. That time period includes the transit time back to our warehouse, and the time to process your return once it is received.
8.If you receive your package and the product is damaged, immediately contact GlowShift Customer Support. Once the damaged package is reported, you must keep all contents and original packaging for 7 business days.
9. Customers will receive less than full credit on any merchandise returned to sender as either refused or undeliverable (other than freight damaged goods) due to return shipping charges.

Exchanges:
You must contact our customer service or technical support department to receive an RMA number prior to shipping back any merchandise. You must write your RMA number on the outside of the box that you are shipping back to us. Our Receiving Department will refuse ALL packages that are not accompanied by an RMA Number.

1. All product exchanges must be in brand new condition with original packaging.

2. All exchanges must be handled immediately; we will not accept any exchanges after 30 days.

3. We will not accept any product for exchange if the product has been installed or if accessories are missing.

4. When exchanging, a credit will be given if the item(s) differ in price.

5. The customer is responsible for the price difference if the item(s), exchanging differ in price.

6. Customer is responsible for all shipping charges.

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